Each Totty Rocks piece is made to order in Holly's Edinburgh studio. Please allow up to 14 working days for production, plus the shipping times below.
£10 shipping to the UK. £20 shipping anywhere else in the world. Free on all orders over £300.
Standard tracked shipping after dispatch:
- United Kingdom: 2-3 working days
- Europe (EU, Norway, Switzerland): 5-10 working days
- North America (US, Canada): 7-14 working days
- Asia Pacific (Australia, New Zealand, Japan, Singapore): 7-14 working days
Total time from order to doorstep:
- UK: approximately 3-4 weeks
- Europe: approximately 4-5 weeks
- North America & Asia Pacific: approximately 5-6 weeks
A note for European customers: Orders ship excluding UK VAT.
On delivery, your local courier will collect local VAT (between 8% and 25% depending on country) plus a small handling fee before releasing the parcel — typically adding 15-30% to the order value. This applies to all European destinations, including EU member states, Norway, Switzerland, Iceland, and Liechtenstein. It isn't ideal, and we're working on a more seamless setup for European customers.
For now, we'd rather be upfront about the cost than have anyone be surprised at the door.
International (non-European) customers: Orders may be subject to local import duties and taxes determined by your country's customs authority. These are not included in your order total.
If you need a piece urgently or have a specific deadline, please get in touch with us before ordering — we'll do our best to help.